Refund policy
Unused keys
A key that has never been used on a PC can be refunded within 24 hours of purchase. Contact support with the key and the Stripe receipt.
Used keys
Once a key has been bound to a machine it can no longer be refunded — the licence has been consumed.
Product not working
If the software does not run for you at all, we fix it first. If it can't be fixed, you get a replacement key or a refund, your choice.
Chargebacks
Opening a chargeback instead of contacting support gets the key revoked and the account blocked from future orders.